XL Airways Reviews 2017

Founded by by Cédric Pastour in August 1995, XL Airways commenced operations on December 22, 1995. When their parent company was about to declare bankruptcy, XL Airways was then bought by Straumur Investment Bank.

In our XL Airways reviews, we look into the French airline’s history, their inflight services, and what some passengers have to say about their experience.

Background and History

XL Airways Reviews 2017 CEO

XL Airways CEO Laurent Magnin

XL Airways has its headquarters and main hub at Paris-Charles de Gaulle Airport. It is from CDG that most of their scheduled long-haul services fly to Africa, the Middle East, the United States, and the Caribbean along with medium-haul destinations to the Mediterranean.

XL Airways’ previous Managing Director Laurent Magnin now serves as its Chairman and CEO since February 2006. As of December 2016, the airline’s fleet consisted of 2 Airbus A330-200 and 1 Airbus A330-300.

What Users Have to Say

XL Airways reviews gave the France-based airline an average score; check them out on Airlinequality. 54 XL Airways reviews rated the airline 6 out of 10 stars.

The most recent positive XL Airways reviews had a divided opinion on the airline: she began saying  that “For the amount of money you save by flying XL Airways over the competitors, the $50 is a worthy splurge. Both flights were on time. Fare was a steal at $700. I haven’t seen anything this cheap in years. Staff was extremely professional, both in flight and gate staff. Plane was in good condition,” later adding,“Good luck if you need any help after you book. No inflight entertainment. The power outlet at our seats worked only intermittently. Make every effort to charge your devices before boarding the plane.”

Others maintain the same opposing views, though I can see the inflight experience with XL Airways was standard, with extras “added at a price.”

Their Website

XL Airways has an Economy Class and a Premium Galaxie Class. The following are the basic services in each cabin class:

Economy Class: Long-haul flight passengers are served with a hot dinner or breakfast, mineral water, plus a choice of hot beverages like tea, coffee, and hot chocolate while most longer-lasting flights have an additional breakfast or light meal. Entertainment consists of an all-XL Airways-fleet collective screens featuring the latest films and television programs, a by-rent Samsung Galaxy Tab, or a charger for your own device for personal entertainment.

XL Airways Reviews 2017 cabin entertainment

Economy Class fliers can purchase additional amenity kits from the inflight boutique, sweet and savoury snacks, or confectionery.

XL Airways Reviews 2017 cabin servicePremium Galaxie Class: A cabin fitted with eighteen leather seats, with Samsung Galaxy Tablets as entertainment, a provision of a comfort kit, and fine wine and champagne. One upside of flying with Premium Galaxie Class is you can choose whether you sit by the window or the aisle free of charge, a window open between 30 days to 96 hours before your departure.

Contact Details:

  • Website URL : www.xlairways.fr
  • Contact number: +33 1 70 03 1688
  • Contact Email: anne.boutry@xlairways.fr
  • Fax: +33 1 70 03 1670
  • Head Office Address: Batiment Mars, Continental square II, 3, place de Berlin – BP 13760 Tremblay en France, 95727 Roissy CDG Cedex, France

Final Evaluation

XL Airways’ points for improvement – cabin seats and comfort, dining, official website – are rather grave issues, and I think they can start on these, or check what other details passengers suggest.

XL Airways Reviews 2017 dining

What can you say about our XL Airways reviews? If you have anything to add, feel free to leave your comments here below!


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